Tell us about your challenges or ideas

Contact us

Do you have a challenge or a good plan, and do you want to know what we can do for each other? Fill in the contact form and we’ll get in touch with you.

Contact details

Winclove Probiotics
Hulstweg 11
1032 LB Amsterdam, The Netherlands
+31 (0)20 435 02 35
info@winclove.com

CoC number: 33203777

Press

Enquiries from the press should go through our Corporate Communications Department: communicatie@winclove.nl.

Complaints

For complaints please fill in the complaint form.

Contact form

    Frequently Asked Questions

    What are probiotics?

    Probiotics are food supplements that contain viable bacteria. Scientists define probiotics as live microorganisms that, when administered in sufficient amounts, confer a health benefit on the host.

    Why do Winclove probiotic formulations come in powder form?

    In order to put probiotic bacteria in powder form, they must be freeze-dried. In this state, the bacteria are dormant (“sleeping”) and thus not active. This has several advantages: it increases the shelf life of the formulations, they can be kept at room temperature, and you can add multiple different strains within a single formulation.

    How do you use the powder?

    We advise users to dissolve the recommended dose in approximately 100 ml of either water or a dairy product (milk, custard, yoghurt, quark). Do not dissolve in juice (from fruit, vegetables, etc.), fruit purée, carbonated drinks, or hot drinks. Stir gently for around 5-15 seconds before consuming; preferably on an empty stomach.

    When do you take the probiotics?

    We advise users to take the probiotics on an empty stomach: either 30 minutes prior to or 2-3 hours after eating a meal.

    Can you take probiotics indefinitely?

    Yes, you can use probiotics indefinitely. However, if you suffer from a serious health condition, then you should always consult a healthcare professional.

    Can you take too many probiotics?

    It is not possible to take too many probiotics (1,0*10E14 cfu/g bacteria in gut). However, consuming a very high amount can temporary lead to bowel discomfort (constipation, bloating, diarrhoea).

    How should you use probiotics during antibiotic treatment?

    You should start probiotic intake on the same day as your antibiotic treatment until 1 week after cessation of your antibiotic treatment. For children and the elderly we advise using probiotics until two weeks after cessation of antibiotic treatment. Allow at least 2 hours between probiotic and antibiotic intakes.

    How long can you use Winclove probiotics?

    You can take probiotics throughout your entire life. You can start, stop, and re-start taking probiotics at any time. You should always consult your healthcare professional if you are taking probiotics when suffering from a specific health condition/disease.

    Why do you need to dissolve the Winclove probiotics in water or dairy products?

    The bacteria in our formulations are freeze-dried. As a result, they are in a dormant state. Dissolving the probiotics in water or dairy products (milk, custard, yogurt, cottage cheese, etc.) therefore allows the bacteria to reabsorb moisture and ‘wake up’, so to speak.

    Why shouldn't you dissolve Winclove probiotics in (fruit) juice, carbonated drinks or hot drinks?

    Probiotics contain live probiotic bacteria that are sensitive to both high temperatures and an acidic environment. The bacteria in our formulations are in a dormant state. Their chances of survival decrease when they “wake up” in a hot (coffee, tea, etc.) or an acidic environment (juice, carbonated drinks, soft drinks). Therefore, fewer live bacteria can arrive in the intestines and because of that the premium quality of our formulations cannot then be guaranteed.

    How should you store your Winclove probiotics?

    Probiotics are best stored in a dry place at room temperature, as instructed on the packaging.

    What is the shelf life for Winclove probiotics?

    There is an expiration date on the packaging and sachets. Until that date, the bacterial cell count is guaranteed. After that, the formulation will contain less and less live bacteria, which affects the quality and thus the effectiveness of the probiotic formulation.

    What is a cell count or CFU?

    The cell count is the number of live bacteria per gram present in a probiotic. Colony-forming units (CFUs) are also used instead of a cell count. They both concern the same thing. A high-quality probiotic contains at least 5×108 CFUs (500 million) bacteria per gram.

    Are probiotics safe?

    If taken orally, and if used in accordance with the instructions, then probiotics are safe to use. If you have any doubts, please consult a healthcare professional.

    Can Winclove probiotics be used in combination with medication?

    Generally, probiotics can be used in conjunction with medication. If you have any questions, please consult your healthcare professional prior to use. If you are taking antibiotics, separate probiotic and antibiotic intake by at least 2 hours.

    What are the possible side effects of Winclove probiotics?

    In some people, probiotics can cause mild changes in bowel function during the first two weeks of use, such as changes in stool consistency, bloating, flatulence, or mild nausea. Ordinarily, these symptoms will disappear after a few days. If symptoms persist, consult a healthcare professional. Our formulations should not be used with tube feeding. In the case of gastric tube feeding,  consult your treating physician.

    Is your question not listed here?

    Interesting updates in your mailbox

    Sign up for our newsletter and receive the latest news about us, probiotics-related research & publications, relevant market developments, and inspiring articles.

    Want to join Winclove Probiotics
    in improving quality of life?